POLR

We look forward to being your new energy supplier.

Your selected retail electricity provider is no longer operating in Texas. We'll be in touch with you soon to explain what to expect and what happens next now that you're a part of the Just Energy family.

With Just Energy, you can expect:

By choosing a fixed offer, you will be automatically enrolled in our Perks Rewards Program! We’ll start you off with up to 5,000 perk points which you can redeem for gift cards or energy-saving products!1 Call us at (833) 214-0872 to speak to one of our Energy Advisors to help you choose the right plan to meet your needs.

Fixed Plans

We offer a variety of fixed-rate plans to help you find the one that best fits your  active lifestyle.

Weekly Usage Emails

Receive updates directly in your inbox for greater insights and improved transparency into your energy usage habits.

Friendly Portal & App 

Get the help you need when you need it. Download our user-friendly app for Apple or Android to log on to the portal!


Welcome to Our Family

Over the past 20 years, Just Energy has served more than 2 million satisfied customers. Get more comfort, convenience, and control with Just Energy.

Just Energy Group

Since 1997, Just Energy has been a leading provider of natural gas, electricity and green energy. As a publicly traded company (NYSE:JE and TSX:JE), we serve more than 2 million customers across North America. Along with electricity and natural gas supply, we offer green energy product options and energy efficient programs that let customers support a cleaner environment. Just Energy stands by its vision to be the gold standard in retail energy delivering stability, value and innovation in every customer, shareholder, employee and community relationship.

Ensure The Accuracy of Your Enrollment

Give us a call at (833) 214-0872 and one of our Energy Advisors will help you choose the right plan to fit your needs.

Need a helping hand?

We like to keep things clear and simple. Our friendly customer service teams are here to help answer any questions or provide advice on the best plan to suit you. Call us at (833) 214-0872 to get started.

Email

Email

CustomerSupport@JustEnergy.com
Illinois, Indiana, Michigan, Ohio
customercarewest@JustEnergy.com
Massachusetts, New York
customercareeast@JustEnergy.com
Canada
customercare@JustEnergy.com
Texas, California, and Georgia
customersupport@JustEnergy.com
PR

Hours

RESIDENTIAL HOURS

Mon – Fri 8:00 am to 7:00 pm (CST)

Sat 9:00 am to 6:00 pm (CST)

COMMERCIAL HOURS

Mon – Fri 8:00 am to 7:00 pm (CST)

1.Perks points are determined based on jurisdiction and eligibility. To be eligible for the Just Energy Perks Rewards Program, a valid e-mail address is required. Just Energy Perks points are redeemable for energy efficient products, gift cards and/or a Visa Prepaid Card. Just Energy Perks points are not legal tender, have no cash value, and are not redeemable for cash unless required by applicable law. A 50% discount off energy efficient products will be applied at the time of purchase. Just Energy Perks points expire after three years as long as you remain an active Just Energy customer. Just Energy reserves the right to limit future grants of Perks points at its sole discretion, which may include not granting points to active customers with a past due balance on their account.