Welcome to Just Energy

Billing and Payment

green hero

We look forward to being your new energy supplier.

Your selected retail electricity provider is no longer operating in Texas. We'll be in touch with you soon to explain what to expect and what happens next now that you're a part of the Just Energy family.

With Just Energy, you can expect:

Call us at (833) 214-0872 to speak to one of our Energy Advisors to help you choose the right plan to meet your needs.



Fixed Plans

We offer a variety of fixed-rate plans to help you find the one that best fits your  active lifestyle.

Weekly Usage Emails

Receive updates directly in your inbox for greater insights and improved transparency into your energy usage habits.

Friendly Portal & App

Get the help you need when you need it. Download our user-friendly app for Apple or Android to log on to the portal!

Welcome to Our Family

Just Energy Group

Since 1997, Just Energy has been a leading provider of natural gas, electricity and green energy. As a publicly traded company (NYSE:JE and TSX:JE), we serve more than 2 million customers across North America. Along with electricity and natural gas supply, we offer green energy product options and energy efficient programs that let customers support a cleaner environment. Just Energy stands by its vision to be the gold standard in retail energy delivering stability, value and innovation in every customer, shareholder, employee and community relationship.



Ensure The Accuracy of Your Enrollment

Give us a call at (833) 214-0872 and one of our Energy Advisors will help you choose the right plan to fit your needs.



Need a helping hand?

We like to keep things clear and simple. Our friendly customer service teams are here to help answer any questions or provide advice on the best plan to suit you. Call us at (833) 214-0872 to get started.



Phone

(833) 214-0872
FAX 1-888-548-7690



Email

CustomerSupport@JustEnergy.com

ILLINOIS, INDIANA, MICHIGAN, OHIO
customercarewest@JustEnergy.com

MASSACHUSETTS, NEW YORK
customercareeast@JustEnergy.com

CANADA
customercare@JustEnergy.com

TEXAS, CALIFORNIA, AND GEORGIA
customersupport@JustEnergy.com

Hours

RESIDENTIAL HOURS
Mon – Fri 8:00 am to 7:00 pm (CST)
Sat 9:00 am to 6:00 pm (CST)

COMMERCIAL HOURS
Mon – Fri 8:00 am to 7:00 pm (CST)