Renewable energy credits
Deregulated energy benefits Albertans
Deregulated energy encourages competition, especially among competitive rate providers, which helps consumers. Just Energy is a competitive rate provider. We purchase energy from utilities, sell it to our customers at affordable rates, and provide extras like green energy and fixed-rate plans.
Because of the way deregulated energy works, you’ll see a variety of charges on your bill from Just Energy:
Supply charges for the amount of electricity and/or natural gas you used in the previous month.
Distribution charges for maintenance of power lines, gas pipes, and other power delivery infrastructure. These charges are fixed.
Transmission charges cover the cost of power grid maintenance and other transportation costs.
Your bill may include other charges, but the above will account for the largest percentage of your bill.
Switch in just a few minutes
Sometimes when you move to a new property, you first need to sign up with a regulated energy provider. Once you have service, you can switch to a competitive energy provider. At Just Energy, we make the switching process as easy as possible for our customers.
Call Just Energy Alberta. One of our energy advisors will help you choose a natural gas or electricity plan or bundle that best fits your needs.
Let your current supplier know you’ll be switching.
Get back to your busy life—we’ll take it from here. Just Energy will handle the switching process without any interruption in service for you.
Once you receive your first bill from Just Energy, your switch is complete.
Want to do your part to address climate change and environmental challenges? Just Energy can help you live more sustainably. Add JustGreen to your plan, and for only a small monthly fee⁺⁺, we’ll purchase carbon offsets on your behalf. These carbon offsets come from carbon pollution reduction projects and could replace up to 100% of the power you use each month.
At Just Energy, we believe in offering fixed-rate plans rather than unpredictable, variable, or prepaid plans. Plus, we offer a variety of term lengths so you can choose what works best for you. Fixed-rate plans allow you to lock-in one low rate at the start of your contract and keep that rate for its duration—no surprises. Simplify budgeting and get greater peace of mind with a fixed-rate plan from Just Energy.
Easy bill pay
Pay your bill the way you prefer as a Just Energy customer. To save trees and eliminate waste, sign up for paperless billing. Pay online or download the Just Energy mobile app to check usage and pay bills from wherever you are. Prefer traditional billing? Pay by mail or call to pay over the phone anytime. However you’d like to manage your account, we’re here for you.