Just Energy Alberta

Get low, fixed-rates and green energy from a provider you can trust.



Understanding Alberta natural gas and electricity rates

Alberta’s spectacular diversity and natural beauty attract worldwide attention every year. If you’re lucky enough to live in this province—a bucket-list destination for many—you’re well-versed in its charms. You’re also aware that by fall, the cerulean lakes, towering peaks, and ancient forests that lure visitors turn decidedly less hospitable. When winter arrives in the Great White North, it’s relentless. The short, dark days and frigid temperatures are much easier to endure with affordable natural gas and electricity service.

Rushing into a natural gas or electricity contract during a move or another particularly hectic time is common, but don’t settle with a subpar provider. If you’ve been overpaying for your energy service or are unhappy with your current provider, you can switch at any time. Rates, term length, and service all matter when comparing energy providers in Alberta.

As a Just Energy customer, you’ll get more than just affordable rates. Read on to learn why Just Energy is the best choice for Alberta customers.

Renewable energy credits

Easy billing

24/7 service

Simple switching

Get a low rate on commercial energy from Just Energy

Alberta residents have the power to choose

If you’ve been searching for Alberta energy, you’ve probably come across both regulated rate providers and competitive rate providers. These terms refer to different types of energy suppliers in Alberta. After the Alberta government deregulated energy, it opened the market to competitive rate providers. Previously, one regulated rate provider set prices and provided service, and residents weren’t able to shop around. Now, you have the power to choose your Alberta energy provider.

Ready to start shopping for energy plans?



Deregulated energy benefits Albertans

Deregulated energy encourages competition, especially among competitive rate providers, which helps consumers. Just Energy is a competitive rate provider. We purchase energy from utilities, sell it to our customers at affordable rates, and provide extras like green energy and fixed-rate plans. 

Because of the way deregulated energy works, you’ll see a variety of charges on your bill from Just Energy:

  • Supply charges for the amount of electricity and/or natural gas you used in the previous month.

  • Distribution charges for maintenance of power lines, gas pipes, and other power delivery infrastructure. These charges are fixed.

  • Transmission charges cover the cost of power grid maintenance and other transportation costs. 

Your bill may include other charges, but the above will account for the largest percentage of your bill.



Switch in just a few minutes

Sometimes when you move to a new property, you first need to sign up with a regulated energy provider. Once you have service, you can switch to a competitive energy provider. At Just Energy, we make the switching process as easy as possible for our customers.

  1. Call Just Energy Alberta. One of our energy advisors will help you choose a natural gas or electricity plan or bundle that best fits your needs.

  2. Let your current supplier know you’ll be switching. 

  3. Get back to your busy life—we’ll take it from here. Just Energy will handle the switching process without any interruption in service for you.

Once you receive your first bill from Just Energy, your switch is complete.



Why Just Energy

Green energy

Want to do your part to address climate change and environmental challenges? Just Energy can help you live more sustainably. Add JustGreen to your plan, and for only $9.99/month⁺⁺, we’ll add renewable energy credits to the power grid on your behalf. These energy credits make renewable energy more accessible to the grid and offset up to 100% of the power you use each month. 

Fixed-rates

At Just Energy, we believe in offering fixed-rate plans rather than unpredictable, variable, or prepaid plans. Plus, we offer a variety of term lengths so you can choose what works best for you. Fixed-rate plans allow you to lock-in one low rate at the start of your contract and keep that rate for its duration—no surprises. Simplify budgeting and get greater peace of mind with a fixed-rate plan from Just Energy. 



Easy bill pay

Pay your bill the way you prefer as a Just Energy customer. To save trees and eliminate waste, sign up for paperless billing. Pay online or download the Just Energy mobile app to check usage and pay bills from wherever you are. Prefer traditional billing? Pay by mail or call to pay over the phone anytime. However you’d like to manage your account, we’re here for you.



Have more questions?

Find answers on our FAQ pages.

Frequently asked questions

Are you an existing Just Energy Alberta customer?

Log in to your My Energy World account.

My Energy World allows you to conveniently manage your energy services online.

  • View your account balance

  • Look up current and past bills

  • Monitor your energy usage

  • See current products and services

  • Get answers to frequently asked questions

Not enrolled yet? Register here and set up your free account today:

Sign up for paperless billing

Paperless billing eliminates waste and simplifies bill pay.

Enroll in pre-authorized debit

Take paperless billing one step further with our automatic bill pay.

Emergency or outage? Please report it.

Gas leaks are rare, but they can happen anytime. Pay attention to the following signs in or around your property:

  • A hissing sound or loud roar

  • The smell of sulfur or rotten eggs

  • Frozen patches of ground in warm areas

  • Discolored or dead plants

If you suspect you have a gas leak, leave the property and head for a safe area. Then, call your utility’s gas leak hotline to report the issue. 

For power outages or electrical issues, report your issue through Just Energy using the link below.

⁺⁺JustGreen offsets energy usage through the purchase of renewable energy credits for electricity and JustGreen Gas offset energy usage through the purchase of carbon offsets for natural gas.