Reason 1: Your fixed plan may have expired
Many customers who receive a high bill are actually just off contract. When your fixed agreement ends, you are switched over to a month-to-month plan which can vary depending on Market conditions. So it’s important to know if you’re on a fixed plan or not. Be sure to check your expiration date of your contract on your monthly bill, and on our online web portal.
Solution: Renew to a fixed contract
If your current contract has expired, now is a great time to lock in a fixed rate and avoid Market fluctuations. Call our Customer Care team at 1-877-240-3931 to upgrade to a fixed plan. Our Energy Advisors can help you choose the right plan for you and your home.
Reason 2: Weather
When it gets hot outside, most people immediately lower the temperature on their thermostat. But keeping your home at a refreshing 70ºF (21ºC) when it’s in the triple digits outside can really put a dent in your summer budget. We suggest setting the temperature to 78 while you’re at home and increasing it a few degrees while you’re away.
Solution: Master your thermostat
Program your thermostat to raise the temperature when you’re not at home or at night when outside temperatures are low. Even better, upgrade to a smart thermostat that can help you control your home’s cooling system and slash your electricity bill by as much as 20%!***
Reason 3: Your home is using more energy than usual
This reason usually coincides with the changing seasons, but it also might be that you’ve got house guests staying for an extended time and running up the energy bill. More people in the house means more foot traffic in and out of your outside-facing doors and using your washer, dryer, and water heater more heavily.
A malfunctioning air conditioner or other appliance can be another source of energy waste. If your AC is running at full throttle all day, it’s using significantly more energy than it should. Sometimes, this issue is simply a matter of your AC being low on freon. One tell-tale sign of this problem is visibly frozen or dripping pipes on the indoor unit.
Solution: Do a home audit and check your daily usage
Check your thermostat, your new guests might have adjusted the settings on it to suit their taste and habits. It’s also a good idea to give the other appliances in your home a thorough once-over to see if they need any new filters, fluids, or maintenance to get the best performance out of them. Walk around your home to make sure all the windows and doors are closed to keep the cooled (or heated) air from escaping.
To keep better track of your energy usage, look out for our weekly usage emails to see how much energy you're using. It’ll give you a clearer picture of how and when you’re using the most energy and give you the insights you need to conserve energy more effectively.
Reason 4: You moved to a new home
It’s normal to expect some variation in your bills when you move to a new home, especially if you moved across the country. If your new home is significantly larger than your previous one, you’re paying to light, power, and cool or heat more square footage. Older homes, even smaller ones, are often less efficient since they weren’t built to modern housing requirements to conserve energy like newer homes.
Solution: Look for ways to be more energy efficient
Some of the solutions to conserve energy in larger or inefficient homes might be a bit of an upfront investment, but they make economic sense if you plan on staying in your home for a few years. These types of home improvements can also add value to your home if you end up selling within 5 years.
Check your attic to see if it needs more insulation. Blow-in insulation should sit well above the floor-joists in your attic, obscuring them from view for the most part. Downstairs, install curtains, blinds, or double-paned windows to save energy on heating and cooling costs. Another wise investment that’s the most affordable option in this section is a smart thermostat. You can program or reset it from afar to help you cut down on wasted energy when you’re not home.