Billing and Payment | Just Energy

Billing and Payment Options

Trying to pay your bill? The Just Energy Group family of companies offers a variety of options to make paying your bill convenient and hassle free. In most cases you will receive a single monthly bill from your electric utility, which will include both your Just Energy supply charges for the Just Energy Group family of companies affiliate that serves you and any applicable utility charges. However, in certain states, provinces and utility service areas, Just Energy might bill separately. In this case, you would receive two separate bills, one from your utility company and one from Just Energy.

For more specific information on your billing and payment options, click on your state or province below.

United States


CALIFORNIA

    Contact Just Energy customer service for information on how to pay your bill. You can contact Just Energy at (833) 757-1613 during normal business hours or email customer service at contactus@justenergy.com.

DELAWARE

    Your Just Energy bill will be part of your utility bill.

FLORIDA

    Contact Just Energy customer service for information on how to pay your bill. You can contact Just Energy at (833) 757-1613 during normal business hours or email customer service at cssouth@justenergy.com.

GEORGIA

    Georgia customers have a few different billing and payment options with Just Energy.

    • Pay by ACH, Credit Card* or Debit Card through one of these options:
    • Through Your Bank's Online Bill Pay service
      • **Please Note, we accept the following Credit Cards: Visa, Mastercard, Discover, Amex
    • Pay by check , make check payable to: Just Energy , P.O. Box 978727 Dallas, TX 75397
    • Pay by cash at one of these agent locations:
    • Checkfree: CheckfreePay agent locations at Wal-Mart , H-E-B , Kroger and more. Find a Checkfree location near you: locations
    • Want to pay online without the hassle of logging in? Use our QuickPay option: Just Energy QuickPay (temporary disabled)

ILLINOIS

    Your Just Energy bill will be part of your utility bill.

INDIANA

    Your Just Energy bill will be part of your utility bill.

MARYLAND

    Your Just Energy bill will be part of your utility bill.

MASSACHUSETTS

    Your Just Energy bill will be part of your utility bill.

MICHIGAN

    Your Just Energy bill will be part of your utility bill.

NEW JERSEY

    Your Just Energy bill will be part of your utility bill.

NEW YORK

    Your Just Energy bill will be part of your utility bill.

Ohio

    Your Just Energy bill will be part of your utility bill.

PENNSYLVANIA

    Your Just Energy bill will be part of your utility bill.

TEXAS

    Texas customers have several billing and payment options.

  • Pay by ACH, Credit Card* or Debit Card through one of these options:
  • Through Your Bank's Online Bill Pay service
    • **Please Note, we accept the following Credit Cards: Visa, Mastercard, Discover, Amex
  • Pay by check , make check payable to: Just Energy , P.O. Box 650518 Dallas, TX 75265
  • Pay by cash at one of these agent locations:
    • Checkfree: CheckfreePay agent locations at Wal-Mart , H-E-B , Kroger and more. Find a Checkfree location near you: locations
    • ACE Cash Express: Find a location near you: locations
    • Barri Financial Group: find a location near you: locations
  • Want to pay online without the hassle of logging in? Use our QuickPay option: Just Energy QuickPay

   Energy Management Tool for Texas Customers

Texas customers also have access to the Energy Smart Portal, a free service for Texas residential customers with smart meters that allows you to track your weekly energy consumption, forecast, budget your energy costs and make payments online.

Canada


ALBERTA

BRITISH COLUMBIA

    Contact your utility to determine what methods can be used to pay your bill.

ONTARIO

    Contact your utility to determine what methods can be used to pay your bill. You can contact Just Energy at (833) 757-1613 during normal business hours or email customer service at cs@justenergy.com.

QUEBEC

    Contact Just Energy customer service for information on how to pay your bill.

SASKATCHEWAN

    Contact your utility to determine what methods can be used to pay your bill.

Call toll free now to get our best rates in your area
1-833-757-1612