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Just Energy is committed to protecting the rights of our customers.
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For more information, contact Just Energy in your region.
Customer support: (833) 757-1612
Fax: 1-888-548-7690
Hours: Monday to Friday from 9:00 a.m. to 6:00 p.m. (EST)
Saturday 9:00 a.m. to 6:00 p.m. (CST)
Texas Hours:
Residential: Monday to Friday from 8:00 a.m. to 7:00 p.m. (CST) Saturday 9:00 a.m. to 6:00 p.m. (CST)
Commercial: Monday to Friday from 9:00 a.m. to 6:00 p.m. (CST)
Midwest Hours:
Monday to Friday 9:00 a.m – 6:00 p.m. (EST)
East Hours:
9:00 a.m – 6:00 p.m. (EST)
PR Contact:
Phone: (905) 670-4440 x74469
Email: pr@justenergy.com
Email contact information:
Delaware, Maryland, New Jersey, New York, Massachusetts, and Pennsylvania:
customercareeast@justenergy.com
Indiana, Illinois, Michigan, and Ohio: customercarewest@justenergy.com
Florida, Texas, California, and Georgia: customersupport@justenergy.com
Canada: customercare@justenergy.com