At Just Energy, we're committed to your satisfaction. We understand that life changes, and so do your energy needs and preferences. New baby? Empty nester? New home? We can help. Our products and services are designed to provide the best in comfort, control and convenience, and, as your Energy Advisor, we will help with a solution that best fits your lifestyle. We will keep you informed of any upcoming changes to your rate, and if you choose to cancel your account, we'll waive the exit fees when you call us.2 Plus, if you call to speak with one of our Energy Advisors and are on hold for more than 5 minutes, we'll send you a Visa® Prepaid Card.3 That's our commitment to you.
Visit our customer commitments page to learn more.