Duke Energy: Ohio and Beyond

  • Duke Energy service area: Ohio, Florida, Indiana, Kentucky, North Carolina, South Carolina
  • Duke Energy phone number: 1-800-544-6900

If you live in the southeastern United States, there’s a good chance your utility is Duke Energy. Cincinnati area residents, for example, depend on this company for their natural gas and electricity service. The Duke Energy service area is vast, covering Ohio, Florida, Indiana, Kentucky and the Carolinas.

Gas distribution services are limited to Ohio and Kentucky, but Duke Energy has 57,500 megawatts of electric generating capacity in the Midwest, Florida, North Carolina and South Carolina. This utility has 7.2 million electric customers and 500,000 gas customers. In fact, it is the largest electric power holding company in the United States. Duke Energy has more than 150 years of experience and is a Fortune 250 company with more than $110 billion in assets.

If you live in the Duke Energy service area, this company is your utility. This type of company is in charge of power transmission and distribution, making sure energy travels successfully from generation facilities to homes and businesses. Utilities also take care of power line and gas pipe maintenance. Call the Duke Energy phone number if you experience a power outage, natural gas emergency or see a fallen power line. The sooner you call the Duke Energy number about a problem, the sooner it can get fixed.

If you live in a competitive energy market, such as Ohio, you can buy your energy supply from a company other than Duke Energy. Cincinnati area consumers can shop competitive retail electric and natural gas suppliers for their energy supply. Duke Energy will continue to send you your energy and you will still pay Duke Energy rates for transmission and distribution.

Just Energy is a competitive retail electric supplier. This company is popular in the United States and Canada and has approximately 1.8 million customers in North America. If you are looking to compare your Duke Energy rates with a supplier, you might want to try Just Energy. This company offers green energy plans and a variety of supply prices that you can shop against your Duke Energy rates for supply.

If you don’t know your Duke Energy rates for supply, take a look at your power bill and search for the price per kilowatt-hour for electricity or per Ccf for natural gas. Then call Just Energy to compare its supply prices with your Duke Energy rates. All you need is your ZIP code to shop energy plans with a Just Energy agent.