Billing and Payment Options
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Frequently Asked Questions
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Customer Bill of Rights
Just Energy is committed to protecting the rights of our customers.Learn More
Contact Customer Service
For more information, contact Just Energy in your region.
Customer support: 1-866-587-8674
Customer support in Pennsylvania: 1-877-226-5392
Hours: Monday to Friday from 9:00 a.m. to 6:00 p.m. (EST)
Texas Hours: Monday to Friday from 8:00 a.m. to 7:00 p.m. (CST)
Saturday 9:00 a.m. to 6:00 p.m. (CST)
This is a friendly reminder, the Just Energy Customer Service Department will be closed Thursday November 26th and Friday November 27th in Observance of Thanksgiving Holiday.
Regular business hours will resume Saturday November 28th. Self-service options are available by visiting our website at www.justenergy.com or by downloading our new mobile app, on the iTunes App store or Google Play.
Thank you for your cooperation and Happy Holidays.
Phone: (905) 670-4440 x74469
Email contact information:
California, Delaware, Georgia, Maryland, New Jersey, Pennsylvania: firstname.lastname@example.org
Illinois, Indiana, Michigan, Ohio: email@example.com
Massachusetts, New York: firstname.lastname@example.org
Florida, Texas: email@example.com