Access Your Amazon Echo Bill Using Alexa

Amazon Echo is a hands-free speaker you control with your voice. Echo connects to the Alexa Voice Service to play music, provide information, news, sports scores, weather, and more - instantly. All you have to do is ask. To learn more about Amazon Echo, click here

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With Amazon Echo now you can manage your Just Energy account

It is simple to set up and use. Once you have the Amazon Echo device setup and connected using the “Alexa App”, you can enable the Just Energy skill as shown below. Just Energy is also available on Echo Dot and Amazon Tap.

Get your bill details

Switch between multiple accounts

Access a broad range of energy facts

Contact us

Enable Just Energy Skill

Once you have your Echo set up, follow these steps to enable Just Energy Skill.

Open the Alexa App

Open the left navigation panel and then select skills

Open the left navigation panel and then select Skills

Search for Just Energy and click Enable

Search for Just Energy and click Enable

You will be taken to Just Energy's login page. Use same login details as your web portal.

Once you have logged in successfully, your Just Energy account will be linked to Alexa.

Once you have logged in successfully, your Just Energy account will be linked to Alexa.

Once skill is enabled, you can start using Alexa. For example, say, "Alexa, ask Just Energy" or “Alexa, ask Just Energy for my bill.”

Once skill is enabled, you can start using Alexa. For example, say, "Alexa, ask Just Energy" or "Alexa, ask Just Energy for my bill."

Just Energy Skill features

To start your session, say “Alexa: Ask Just Energy”

Alexa responds with a custom greeting confirming that it is connected to your account.

Hear your bill details

To listen to your bill details, just say:

  • What are my bill details?

  • What is my bill?

  • What is my balance?

  • What is my due amount?

  • How much do I owe?

Alexa will then respond by saying your total due amount and due date.

Switch between accounts

It is easier to switch between accounts if you have multiple accounts linked to your portal login. To switch between accounts, just say:

  • Switch Account

  • Switch to another account

  • Switch to a different account

Alexa will guide you with options to select from the list of accounts linked to your portal login.

Get access to a broad range of energy facts

To listen to an energy fact, just say:

  • Energy fact

  • Give me an energy fact

  • Tell me an energy fact

Alexa will respond by providing you with an energy fact from our repository of energy facts built into the Just

Contact us

To listen to the Just Energy Customer Service contact information, just say:

  • Contact Just Energy

  • Call Just Energy

  • How do I contact Just Energy?

  • What is your Phone Number?

  • What is your Email address?

Alexa will respond by providing you with the Email address and the Phone number to contact our Customer Service.

Help

For help with commands, say “Help”. Alexa will guide you with a list of commands to avail the services currently offered by the Just Energy Skill.

Exit

To exit the Just Energy Skill, say “Exit” or “Quit”. Alexa will logout from the current session.