Just Energy will provide its employees with the tools necessary
to provide customers with service excellence delivered by an award
winning, state of the art call centre certified in both 2008 and
2009 as a Contact Centre Employer of Choice®.
In June 2010, Just Energy made history by becoming the first
Canadian company to have its entire Contact Centre management staff
complete theCertificate of Technical Expertise in Contact Centre
Managementfrom the Institute for Contact Professionals (ICP). As a
company, we recognize that having an engaged, well-trained staff
leads to improvements in customer satisfaction and operational
superiority. We will strive to enhance our ability to deliver
continuous improvements in our customer service, people management,
processes and technology. With 1.8 million customers in North
America, we have 1.8 million reasons to provide the best service
for energy consumers.
Employees of Just Energy Group Inc. ("JEGI") and its
subsidiaries, joint ventures, limited partnerships, trusts and
other entities controlled directly or indirectly by JEGI, are
required to annually review and acknowledge their understanding and
commitment to Just Energy's key policies, codes and procedures
("Policies"). The Policies outline the expected standards of
behaviour and ethics in all our business endeavours, and is a
condition of employment for every Just Energy employee.
Energy, Opportunity, Growth
We're committed to serving your needs.