FAQs

Your New Just Energy Bill

  1. How does this new bill affect me?
  2. What does the new bill look like? How do I read it?
  3. Can I view my bill online?
  4. How do I sign up for e-Bill?
  5. What are my payment options?

MyAccount

  1. How will the new MyAccount portal affect me?
  2. How do I set up my new account?
  3. How do I put two accounts under one login?
  4. How do I update my contact information online?
  5. When will my renewal offers appear in MyAccount?
  6. Where can I find MyAccount online?