We have internal policies and procedures to protect the rights of our customers and ensure that we have their best interests at the forefront of everything we do. Click here to review our Customer Bill of Rights.
If you have any questions in relation to Just Energy, the energy market, our products and our services, our comprehensive FAQs section is the place to find answers.
If you would like to speak with one of our knowledgeable service representatives, please feel free to contact our Customer Service Department:
Monday to Friday from 9:00 a.m. to 9:00 p.m. (CST)
Saturday - 10:00 a.m. to 7:00 p.m. (CST)