Service and Support Programs
As a Just Energy customer, you can take advantage of some of these programs.
Customer Bill of Rights
We have internal policies and procedures to protect the rights
of our customers and ensure that we have their best interests at
the forefront of everything we do.
Click here to review
our Customer Bill of Rights.
Frequently Asked Questions
If you have any questions in relation to Just Energy, the energy market, our products and our services, our comprehensive FAQs section is the place to find answers.
Customer Service Department
If you would like to speak with one of our knowledgeable service representatives, please feel free to contact our Customer Service Department:
Hours:
Monday to Friday from 9:00
a.m. to 7:00 p.m. (EST)
Saturday from 10:00 a.m. to 5:00 p.m. (EST)
Tel: 1-866-587-8674
Email: cs@justenergy.com
