Just Energy is a leading energy retailer in North America and a provider of renewable energy credits and carbon offsets, currently bringing energy solutions to over 1.8 million customers. Our green energy products and energy efficient programs provide a real and convenient solution for our consumers to reduce the environmental impact associated with their everyday energy use. Our Natural Gas and Electricity products provide innovative solutions which allow our customers to choose from an array of products to suit their lifestyle and comfort levels with market knowledge. Products include fixed rate, variable rate and index commodity supply programs. Just Energy also provides new standalone green energy and home efficiency products and services.
Click below to go www.justenergygroup.com.Just Energy Group
The Just Energy Group of Companies currently serves customers across Canada and the United States in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, California, Delaware, Texas, Georgia, Florida, Michigan, Illinois, Indiana, Ohio, New York, New Jersey, Pennsylvania, Massachusetts and Maryland.
Yes, Just Energy is fully licensed to operate in all of its markets.
Residents who are above the age of adult majority and reside in Just Energy’s service areas are eligible to choose Just Energy as their service provider. Some of our programs may have more specific eligibility requirements. Please click below or contact us for specific information regarding eligibility.Massachusetts Residential
Click below to learn more about Just Energy.About Us
Just Energy has been licensed to market electricity, not natural gas.
No, Just Energy does not bill separately from your utility for electricity. It is simply listed as your supplier.
Your contract with Just Energy covers your electricity supply costs and JustGreen (if chosen), as a separate line item on your bill. Some products include JustGreen, so it will not be a separate line item in those cases.
You may be charged a one time switching fee. This is charged by the utility when you switch to a retailer such as Just Energy.
In Massachusetts, it can take up to 120 days for Just Energy to become your electricity supplier. If it has been longer than that and you still do not see Just Energy listed on your utility bill, please contact us.
This amount varies depending on your supply plan and contract length. Please contact Just Energy to find out more about cancellation fees.
If you have any other questions regarding your commodity supply, please contact Just Energy. For all other charges on your bill you should contact your utility.
Please contact your local utility for any problems you may be having with receiving your electricity supply, or any emergencies in your area.
Just Energy does not bill separately from your utility bill, it is simply listed as your supplier. Contact your utility to determine what methods can be used to pay your bill.
Yes, like most major companies, Just Energy does use a collection agency, mainly when trying to settle outstanding Exit Fees.
Budget billing means that you pay a set amount each month for the bill. The company will look at the amount you spent last year and then add a percentage to it, to cover the cost of inflation and divide the amount over twelve months. You can contact your local utility to see if they offer budget billing in your area.
Please contact your utility for their policies on late payment, options and budgeting.
With 45 days notice, please contact Just Energy with your move request. Depending on your area, we will either process your move or terminate the agreement (at our sole discretion).
No, you'll need a new contract for the second location.
No, the existing contract will still uphold. The only change will be the service address on record.
No, there is no fee required to transfer your service.
You can contact Just Energy to cancel your contract and pay any applicable exit fees.
To see if changing your plan with Just Energy is possible, please contact us.Contact Center
If your service ever needs to be disconnected you will receive a cancellation letter from Just Energy advising of the reason for the cancellation and in order to have service reconnected you must contact Just Energy. If the finance department approves your re-contract even due to non-payment, Just Energy will make arrangements for reconnection to your service address.
You may be charged a Termination Fee for your disconnection.
If you are sending us payment by mail, please send it to: Just Energy, P.O. Box 2210, Buffalo, NY 14240-2210
Typically, energy retailers offer Fixed Rate products, a fixed commodity supply rate for a set period of time and Variable Rate products (where the commodity supply rate would change with the volatility of the market for a set period of time). Click below to learn more about the benefits and why you would be interested in one plan over the other.Price Volatility
Just Energy currently offers RateShield Plus with 100% JustGreen for Electricity. Click below to learn more about products offered in Massachusetts.Products and Services
Green energy is electricity generated from renewable sources such as hydro, solar or wind and natural gas that is offset through reduced carbon emissions.
Yes, Just Energy offers electricity products that include JustGreen, which means JustEnergy purchases renewable energy credits to offset your electricity consumption.
Just Energy offers JustGreen™ Power and commodity supply. To learn more about these programs click below!JustGreen
When you sign up for an electricity plan with Just Energy you can choose to offset some or all of your your energy consumption for an added cost, when signing the contract. You can also contact us to sign up over the phone as an existing customer.
Buying green energy is your opportunity to take action on the growing global and local urgency associated with climate change, while simultaneously increasing consumer demand for sustainable and renewable green energy solutions.
The JustGreen program helps support the development and growth of over 30 green energy projects across North America. Click below to learn more about the projects Just Energy supports.Our Projects & Impact
The Department of Public Utilities is responsible for oversight of investor-owned electric power, natural gas, and water utilities in the Commonwealth; developing alternatives to traditional regulation; monitoring service quality; regulating safety in the transportation and gas pipeline areas; and for the siting of energy facilities. The mission of the Department is to ensure that utility consumers are provided with the most reliable service at the lowest possible cost; to protect the public safety from transportation and gas pipeline related accidents; to oversee the energy facilities siting process; and to ensure that residential ratepayers' rights are protected.Department of Public Utilities
Login to your My Energy World account at the link below to view the most up-to-date variable rate.My Energy World
You can register for My Energy World at the link below. Note: you will need to know your Just Energy Account number.My Energy World