Just Energy is a leading energy retailer in North America and one of the largest green energy providers currently bringing energy solutions to over 1.8 million customers. Our green energy and energy efficient programs provide a real and convenient solution for our consumers to reduce the environmental impact associated with their everyday energy use. Our Natural Gas and Electricity products provide innovative solutions which allow our customers to choose from an array of products to suit their lifestyle and comfort levels with market knowledge which includes fixed rate, variable rate and index commidity supply programs. Just Energy also provide new standalone green energy and home efficiency products and services.
Click below to go www.justenergygroup.com.Just Energy Group
The Just Energy Group of Companies currently serves customers across Canada and the United States in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, California, Delaware, Texas, Georgia, Florida, Michigan, Illinois, Indiana, Ohio, New York, New Jersey, Pennsylvania, Massachusetts and Maryland.
Yes, Just Energy is fully licensed to operate in all of its markets.
Residents who are above the age of adult majority and reside in Just Energy’s service areas are eligible to choose Just Energy as their service provider. Some of our programs may have more specific eligibility requirements. Please click below or contact us for specific information regarding eligibility.Illinois Residential
Click below to learn more about Just Energy.About Us
Just Energy has been licensed to market natural gas, not electricity.
No, Just Energy does not bill separately from your utility for electricity. It is simply listed as your supplier.
Your contract with Just Energy covers your natural gas supply costs and JustGreen (if chosen), as a separate line item on your bill.
You may be charged a one time switching fee. This is charged by the utility when you switch to a retailer such as Just Energy.
In Illinois it can take between 15 - 120 days for Just Energy to become your natural gas supplier. If it has been longer than that and you still do not see Just Energy listed on your utility bill, please contact us.
If you choose to terminate your contract for natural gas supply early you have 30 days after you receive your first bill to cancel at no cost. If you cancel any time after that, your exit fee will be a one-time fee of $50.
If you have any other questions regarding your commodity supply, please contact Just Energy. For all other charges on your bill you should contact your utility.
Please contact your local natural gas utility for any problems you may be having with receiving your natural gas supply, or any emergencies in your area.
Just Energy does not bill separately from your utility bill, it is simply listed as your supplier. Contact your utility to determine what methods can be used to pay your bill.
Yes, like most major companies, Just Energy does use a collection agency, mainly when trying to settle outstanding Exit Fees.
Budget billing means that you pay a set amount each month for the bill. The company will look at the amount you spent last year and then add a percentage to it, to cover the cost of inflation and divide the amount over twelve months. You can contact your local utility to see if they offer budget billing in your area.
Please contact your utility for their policies on late payment, options and budgeting.
Please contact your Utility to notify them of your move and obtain your new account number. Then contact us at Customer Service to process your move.
No, you'll need a new contract for the second location.
No, the existing contract will still uphold. The only change will be the service address on record.
No, there is no fee required to transfer your service.
You can contact Just Energy to cancel your contract and pay any applicable exit fees outlined above.
To see if changing your plan with Just Energy is possible, please contact us.Contact Center
If you are sending us payment by mail, please send it to: Just Energy, P.O. Box 2210, Buffalo, NY 14240-2210
Yes, once payment has been received, your Utility will automatically reconnect all services with Just Energy based on original contract terms.
You will be charged an Exit Fee as the contract will be cancelled due to non payment.
Typically, energy retailers offer Fixed Rate products (allowing you to lock in your commodity supply rate for a set period of time) and Variable Rate products (where the commodity supply rate would change with the volatility of the market for a set period of time). Click here to learn more about the benefits and why you would be interested in one plan over the other.Price Volatility
Just Energy currently offers RateFlex (Variable Rate) Natural Gas. Click here to learn more about products offered in Illinois.Products and Services
Green energy is electricity generated from renewable sources such as hydro, solar or wind and natural gas that is offset through reduced carbon emissions.
Yes, Just Energy does offer green energy programs in certain areas of Illinois.
Just Energy offers JustGreen™ Natural Gas commodity supply. To learn more about these programs click here!JustGreen
When you sign up for a natural gas plan with Just Energy you can choose to green some or all of your your energy consumption for an added cost, when signing the contract. You can also contact us to sign up offer the phone as an existing customer.
Buying green energy is your opportunity to take action on the growing global and local urgency associated with climate change, while simultaneously increasing consumer demand for sustainable and renewable green energy solutions.
The JustGreen program helps support the development and growth of over 30 green energy projects across North America. This has helped offset over 667,000 metric tons of carbon emissions and inject 2.8 million mWh of renewable energy into the electricity grid. Click here to learn more about the projects Just Energy supports.Our Projects & Impact