Commerce Energy is a member of the Just Energy Group of companies, a leading energy retailer in North America and one of the largest green energy providers currently bringing energy solutions to over 1.8 million customers. Our green energy and energy efficient programs provide a real and convenient solution for our consumers to reduce the environmental impact associated with their everyday energy use. Our Natural Gas and Electricity products provide innovative solutions which allow our customers to choose from an array of products to suit their lifestyle and comfort levels with market knowledge which includes fixed rate, variable rate and index commodity supply programs. Just Energy Group also provides new standalone green energy and home efficiency products and services.
Click below to go www.justenergygroup.com.Just Energy Group
The Just Energy Group of Companies currently serves customers across Canada and the United States in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, California, Delaware, Texas, Georgia, Florida, Michigan, Illinois, Indiana, Ohio, New York, New Jersey, Pennsylvania, Massachusetts and Maryland.
Yes, Commerce Energy is fully licensed to operate in all of its markets.
Residents who are above the age of adult majority and reside in Just Energy’s service areas are eligible to choose Just Energy as their service provider. Some of our programs may have more specific eligibility requirements. Please click below or contact us for specific information regarding eligibility.Delaware Residential
Click below to learn more about Commerce Energy.About Us
Commerce Energy has been licensed to market electricity.
No, Commerce Energy does not bill separately from your utility for electricity. It is simply listed as your supplier.
Your contract with Commerce Energy covers your electricity supply costs.
No, there is no switching fee.
In Delaware it can take between 15 - 120 days for Commerce Energy to become your electricity supplier. If it has been longer than that and you still do not see Commerce Energy listed on your utility please contact us.
This amount varies depending on your supply plan and contract length. Please contact Commerce Energy to find out more about cancellation fees.
If you have any other questions regarding your commodity supply, please contact Commerce Energy. For all other charges on your bill you should contact your utility.
Please contact your local utility for any problems you may be having with receiving your electric or natural gas supply, or any emergencies in your area.
Commerce Energy does not bill separately from your utility bill, it is simply listed as your supplier. Contact your utility to determine what methods can be used to pay your bill.
Yes, like most major companies, Commerce Energy does use a collection agency, mainly when trying to settle outstanding commodity supply charges and Exit Fees.
Budget billing means that you pay a set amount each month for the bill. Please contact Commerce Energy for more information and to sign up for it.
Please contact your utility for their policies on late payment, options and budgeting.
Please contact Commerce Energy with your move request. Depending on your area, we will either process your move or terminate the agreement (at our sole discretion).
No, you'll need a new contract for the second location.
No, the existing contract will still uphold. The only change will be the service address on record.
No, there is no fee required to transfer your service.
You can contact Commerce Energy to cancel your contract and pay any applicable exit fees.
To see if changing your plan with Commerce Energy is possible, please contact us.Contact Center
If your Agreement with Commerce Energy was terminated due to non-payment and you subsequently paid your balance, you may contact Commerce Energy to have your Agreement re-instated upon approval by our Finance department.
You may be charged a Termination Fee for your disconnection.
If you are sending us payment by mail, please send it to: Commerce Energy, P.O. Box 2210, Buffalo, NY 14240-2210
Typically, energy retailers offer Fixed Rate products (allowing you to lock in your commodity supply rate for a set period of time) and Variable Rate products (where the commodity supply rate would change with the volatility of the market for a set period of time). Click here to learn more about the benefits and why you would be interested in one plan over the other.Price Volatility
Commerce Energy currently offers the RateFlex product in Delaware. Click here to learn more about products offered in Delaware.Products and Services
PSC is a major regulatory body for all services including telephone, cable, water, natural gas and electricity. Click here to learn more.PSC