JJust Energy is a leading supplier of natural gas, electricity and green energy solutions to over 1.8 million customers across North America. We are proud to offer our BC customers competitive natural gas supply programs designed to help them better manage their energy supply costs. We also offer green energy and home efficiency products and services. Our green energy and energy efficient programs provide a real and convenient solution for our consumers to reduce the environmental impact associated with their everyday energy use.
Click below to go www.justenergygroup.com.Just Energy Group
The Just Energy Group of Companies currently serves customers across Canada and the United States in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, California, Texas, Georgia, Florida, Michigan, Illinois, Indiana, Ohio, New York, New Jersey, Pennsylvania, Massachusetts and Maryland.
Yes, Just Energy is licensed to sell natural gas in the province of British Columbia.
Account holders who are above the age of adult majority and reside in Just Energy’s service areas are eligible to choose Just Energy as their service provider. Some of our programs may have more specific eligibility requirements. Please click below or contact us for specific information regarding eligibility.Residential
Click below to learn more about Just Energy.About Us
Just Energy is licensed to market natural gas in British Columbia, not electricity.
No, you will continue to be billed by your utility for natural gas, the only difference will be that you will see Just Energy listed as your supplier and our toll-free phone number will appear on your bill. Click below for an example of where Just Energy charges could appear on your energy billsBC Sample Bill
Your contract with Just Energy covers your supply costs and JustGreen (if chosen). You will continue to remain responsible for the following utility charges; regulated delivery, transmission, transportation and supplemental gas.
Whether Just Energy provides your natural gas supply or not, you will still be responsible to the Utility for taxes, delivery, transportation, mid-stream cost recovery and other costs billed by your Utility.
Please contact your local utility regarding inquiries relevant to your current account balance. For information concerning your energy supply price, please contact Just Energy directly.
You have 10 days after receiving your FortisBC confirmation letter to cancel your contract with Just Energy without penalty. Refer to the Terms and Conditions of your contract for complete details.
If you have any other questions regarding the commodity supply portion of your bill, please contact Just Energy using any of the following methods: Tel: 1-866-587-8674 Email: firstname.lastname@example.org Please contact your local utility for questions relating to all other charges on your bill.
Please contact your local natural gas utility for any problems you may be having receiving your natural gas supply, or any emergencies in your area.
Contact your utility to determine what methods can be used to pay your bill.
Yes, like most major companies, Just Energy does use a collection agency when necessary.
No, Just Energy does not offer budget billing at this time, however 'Equal Billing' is offered by FortisBC. Please contact them to sign up and learn more about how the program.
If you are moving, please inform Just Energy by calling 1-866-587-8674 or emailing us at email@example.com prior to your move. To ensure a seamless transition, you will also be required to contact FotisBC to request that your Just Energy program be transferred to your new address.Contact Us
You may transfer your service however it is not possible to have the same contract apply to two locations at the same time. Please contact our knowledgeable Customer Service Representatives using any of the below methods to ensure a seamless transfer. Phone: 1-866-587-8674 Email: firstname.lastname@example.org
No, the existing contract will still uphold. The only change will be the service address on record.
In most cases, there is no fee to transfer your service. Refer to the Terms and Conditions of your contract for details.
You can only cancel your agreement with Just Energy on the anniversary date of your contract. To cancel your agreement, please call Just Energy at 1-866-587-8674. Applicable exit fees may apply. Refer to your Terms and Conditions for details.
To see if changing your plan is possible, please call us at 1-866-587-8674 or email us at email@example.com.Contact Us
If you are sending us payment by mail, please send it to: Just Energy, 80 Courtneypark Drive West, Units 3 & 4, Mississauga, ON L5W 0B3.
Typically, energy retailers offer Fixed Rate Products, allowing you to lock in your commodity supply rate for a set period of time. Some retailers, like Just Energy, also offer green energy options which provide the opportunity to offset the negative pollution caused by your household energy consumption.
Just Energy currently offers Price Protection (Fixed Rate) Natural Gas Program. Click here to learn more about products offered in British Columbia.Products and Services
Green energy is electricity generated from renewable sources such as hydro, solar or wind and natural gas that is offset through reduced carbon emissions.
Yes, Just Energy does offer green energy programs in British Columbia.
Just Energy offers JustGreen™ Power and Natural Gas commodity supply, along with JustClean™ Lifestyle, which is a standalone carbon offset program that anyone can purchase and is not tied to commodity usage. To learn more about these programs click below!JustGreen
When you sign up for an electricity or natural gas plan with Just Energy you can choose to green some or all of your your energy consumption for an added cost, when signing the contract. You can also contact us to sign up over the phone as an existing customer.
Buying green energy is your opportunity to take action on the growing global and local urgency associated with climate change, while simultaneously increasing consumer demand for sustainable and renewable green energy solutions.
The BCUC is the regulatory body that governs natural gas and electricity in British Columbia.
This is a booklet that helps you understand and read about your energy provider choice options. It is required that you read through before signing with a retailer like Just Energy.