Customer Care

As a member of the Just Energy family,

you'll get more than innovative products and competitive prices. You'll also benefit from exceptional service and support.

Life is complex. Managing your household energy needs doesn't need to be. At Just Energy, we go out of our way to make it easy for you to do business with us. As a Just Energy customer, you can take advantage of:

Service and Support Programs

As your preferred energy supplier, we are committed to ensuring you receive the service and support you need.

Read More

Frequently Asked Questions

If you have any questions in relation to Just Energy, the energy market, our products and our services, our comprehensive FAQs section is the place to find answers.

Read More

Glossary of Terms

If you are having problems understanding some of the terms used on this site or on your bills, check out our glossary of terms.

Read More