Customer Care

As a member of the Just Energy family,

you'll get more than innovative products and competitive prices. You'll also benefit from exceptional service and support.

Life is complex. Managing your household energy needs doesn't need to be. At Just Energy, we go out of our way to make it easy for you to do business with us. As a Just Energy customer, you can take advantage of:

Customer Service Department

Our knowledgeable customer service representatives are available to address your needs.

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Glossary of Terms

If you are having problems understanding some of the terms used on this site or on your bills, check out our glossary of terms.

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Frequently Asked Questions

If you have any questions in relation to Just Energy, the energy market, our products or our services, our comprehensive FAQs section is the place to find answers.

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