Some Simple Steps to Help You Avoid Energy Scams

As you may already know, Just Energy offers green energy options at the door. The following information will help you make a safe, secure and informed decision when buying from a door-to-door salesperson.

Many reputable companies employ the door-to-door sales channel as an alternative to mass advertising through catalogs, telemarketing, or internet sales operations. Since 1997, for example, Just Energy has grown from a small regional door-to-door energy marketing company to our current position as a leading competitive North American energy retailer with over 2 million subscribers.

Door-to-door sales provides consumers with the convenience of shopping in the comfort of their own home and having all of their questions addressed right then and there. What’s more, it also benefits local economies. Sales professionals spend their earnings on various expenses including gas, food, lodging, and more, which go right back into supporting the cities and towns in which they market.

Though door-to-door sales is a time proven, successful business model, there are companies that engage in deceptive sales practices. Knowing how to identify a door-to-door energy sales scam can help you avoid falling victim to fraud and potential financial pitfalls. Before you divulge your personal or financial information at the door, it’s a good idea to take some preventative measures to protect yourself from becoming the target of a scam. By exercising good judgment and common sense and following the tips below, you’re steps closer to minimizing your risk of a door-to-door energy scam:

1. Always ask for identification, such as a badge or business card with a license number.

 

 

 

 

 

 

2. Ensure you’re able to identify the individual as an energy sales representative through company branded clothing like shirts, jackets, caps, winter hats, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Ask to see marketing materials, such as disclosure forms and brochures, as well as company contact information.

 

 

 

 

 

 

 

 

 

 

 

 

4. Check to see if the company has a working website. Be cautious and critical of one with poorly developed graphics and content.
5. Ensure you fully understand your current energy plan and have figures on hand to correct any inaccuracies presented by the salesperson.
6. Understand the energy program you’ve enrolled in and any promotional offers you may be eligible for upon signing.
7. Never make a purchase with cash. Pay by check or credit, so you have time to call your bank or credit card company to cancel if you find yourself signed up to a false service.
8. Always make your check payable to the company, not the salesperson.
9. Request and receive a copy of your contract.
10. Address any questions you may have with a customer service representative.
11. Be aware of your cancellation policy and act in the given time frame should you change your mind about the service.

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